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Terms & Conditions for Your Account

At 88new, these terms explain how you open and keep your account, what checks we may ask for, and how access works where local law permits.

Account useLocal lawVerificationAccess rules
88new Terms & Conditions for Your Account
ASK BEFORE YOU ACCEPT

Where to Ask About These Terms

If a clause is unclear, ask us before you accept it. We can explain account rules, payment checks, suspension reasons, or how a change request is handled under the current terms.

Live Chat Use live chat when you want a quick read on a clause, a lock on account access, or the next step for a change request. We route the message to the team that handles terms.
Email Us Email works well for longer questions, especially when you need a written reply to keep with your records. Include the section number or the exact line you want explained so we can answer clearly.
Secure Form If you prefer a form, send your request through the secure contact page with your registered name and email. We use it for correction requests, access checks, and follow-up on any terms change.
KEEP YOUR RECORDS CLEAR

How We Handle Your Records

We keep a record of the terms you accepted, the device and login signals that help protect the account, and the consent you give for cookies.

Accepted Terms Log

We store the version of the terms you accepted, plus timestamps and key account events, so we can show what applied when a decision was made. This helps if you ask us to check a dispute later.

Cookie Settings

Cookies help the site remember your session, keep you signed in, and record the choices you made on consent screens. You can clear them in your browser, but some account steps may ask you to confirm again.

Account Security Checks

We may ask for extra proof if login activity looks unusual or if you request a change that affects the account. Those checks are there to protect you and to make sure the request comes from the right person.

Retention Window

We keep records only for the period needed to run the account, settle claims, meet legal duties, and keep a trace of accepted terms. After that, we delete or archive them under our retention rules.

Change Requests

To ask for a correction or an update, send the request from your registered email and include the exact section, the date, and the reason. That helps us verify the request and reply faster.

Right Contact Path

If a term seems unclear or you disagree with a decision, start with support and mention the page path. We will point you to the right process and tell you what we need next.

Common Questions About The Terms

These questions cover the parts people ask about most: who can use the account, how changes are handled, what records we keep, and how to reach us when you want a correction. Read the answers together with the full terms, because the exact wording of the page controls if a detail is not repeated here.

They cover account creation, access checks, payment handling, conduct inside the account, suspension, closure, and change requests. They also say how local law affects use, so if a rule conflicts with local law, the local rule applies.

Use depends on where local law permits it. If your location or device settings place you in a restricted area, you should not try to access the account, and we may block or end the session.

We may ask for verification when you open the account, change key details, ask for access help, or trigger an unusual login pattern. The request protects the account and helps us match your record.

We may update the terms when the account flow, law, or security process changes. The current page is the version that applies, so check the date shown on the page before you continue.

Send the request from the email tied to your account and state the exact text you want changed. We may ask for extra proof before we edit a record, especially if the request affects access.

We keep accepted terms, session logs, and related records only as long as needed for the account, dispute handling, and legal duties. After that, they are deleted or archived under the retention rules.

Contact support through live chat, email, or the secure form and mention the section heading or path. That helps us route the question to the right team and give a clear reply.