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88new Privacy Policy for Your Account

This policy explains what we collect when you open an account, send a request, or submit a transaction through 88new.

Account dataCookie controlRetention rulesLocal law

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What This Policy Covers in Malaysia

88new Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We treat the privacy policy as the rulebook for how personal data moves through 88new. That includes details you type in, device and browser signals, cookies, login history, and records tied to Touch 'n Go, GrabPay, Boost dan FPX. We use that data to open and

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secure your account, carry out your request, verify changes, and keep audit logs that support dispute handling or fraud checks. We also track consent changes, language choice, and time stamps so we can show what was requested and when. If you open from Shah Alam, the
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same policy applies; where access or eligibility is discussed, it depends on local law and is available where local law permits. When a record is no longer needed, we remove it or archive it under our internal retention schedule.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Ways to Reach Our Privacy Team

If you need a copy, correction, or deletion request, send it through the form in your account or the privacy inbox on 88new.top.

Account Form Use the form inside your account for access, correction, or deletion requests. It keeps the thread linked to your profile, which helps us verify the request before we share anything private.

Privacy Inbox You can also send a message to our privacy inbox on 88new.top. Please include the detail you want changed and enough matching account detail for us to confirm it is really you.

Written Mail If you prefer paper mail, send your request in writing and say whether you want a copy, a correction, or a deletion check. We will reply through the same contact path you used.

CONTROLLED ACCESS

How We Handle Data and Cookies

We keep the privacy process narrow: collect what is needed, store it in protected systems, and limit staff access to cases that need a check.

Data Minimisation

We keep only the fields needed to run your account, answer support queries, and settle disputes. That usually means contact details, login history, device signals, and transaction records, not extra data you never gave us.

Cookie Control

Session cookies remember your login state and language choice, while basic analytics cookies help us spot broken pages or failed sign-ins. You can clear cookies in your browser at any time and the site will reset them.

Access Checks

Before we change sensitive details, we ask for matching account proof so the wrong person cannot see private records or alter contact details. That check protects your data and keeps request handling tied to your account.

Retention Windows

Records stay active only as long as the purpose needs them. After that, we delete or archive them under our schedule, unless tax, audit, dispute, or fraud-prevention duties require a longer hold.

Change Requests

If you want correction, access, portability, or deletion where local law allows it, send the request through our support path. We will verify identity first, then make the change or explain the limit.

Contact Route

Questions about sharing, cookies, or retention go to the privacy contact shown on the site. If local law affects the outcome, we will say why and tell you what can still be done.

Questions You May Ask About Data

These answers cover what we collect, why we keep it, and how you can ask for access or changes. They also explain when data may stay longer because a dispute, audit, or local law requires it. If a request involves Touch 'n Go, GrabPay, Boost dan FPX records, we still follow the same privacy steps and check the request before we make any change at all.

It covers the data we collect when you open an account, contact support, or send a transaction request, along with cookies, login logs, and the way we store or remove records over time.

We may keep your contact details, account history, device signals, and transaction records tied to Touch 'n Go, GrabPay, Boost, or FPX. We use them to run the account and answer your request.

Cookies help us remember your session, language choice, and basic settings. Some are needed for sign-in and some help us see where a page breaks, so we can fix it quickly.

Only staff and service partners with a real need can access it, and they do so under confidentiality controls. We do not share more than needed for support, checks, or legal duties.

We keep records for the time needed to run the account, settle disputes, meet tax or audit duties, and follow local law. After that, we delete or archive them under our schedule.

Send your request through the contact path in your account or by email. We may verify identity first, then correct, copy, or remove data where local law allows it.

If a request cannot be completed in full, we explain what local law allows and what we can still do. You will get a clear reply instead of a silent refusal.

88new Privacy Policy for Your Account

Ways to Reach Our Privacy Team

How We Handle Data and Cookies

Data Minimisation

Cookie Control

Access Checks

Retention Windows

Change Requests

Contact Route

Questions You May Ask About Data

01 What does this policy cover?

02 Which details do you collect?

03 Why do you use cookies?

04 Who can access my data?

05 How long do you keep records?

06 How do I ask for changes?

07 What if local law affects my request?

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